the team.

As a company, we strive to create a great work environment that promotes continuous improvement and strives to change the world through its work. Our goal is to create a safe space where our employees can flourish, learn, grow, and honour their uniqueness.

Nathan Jones

Customer Solutions Technician

Nathan has worked in the Internet and web industry for 20+ years, and has journeyed through various roles, but thrives best when supporting clients. Past experience supporting and provisioning Internet services, combined with a passion for web-based technologies, means he feels at home working with the websites and applications developed by Butterfly. Nathan’s passion is helping people with their tech problems. Our clients love his educational style of training and view him as a steady hand when it comes to providing CMS support, domain and DNS management, hosting, server configuration, security advice and planning for smooth migrations. Nathan likes to get to know clients’ businesses, and draws on some business analysis skills and theatre experience to tailor tech support and training to each client’s skill level and business objectives. It’s no wonder that our clients ask for him by name when they need assistance.