Human-centred web design that works as well as it looks
From UX research and information architecture to WCAG-compliant UI design, we design websites that earn trust and guide users to action.
18+ years of experience
ISO 27001 Certified
WCAG Accessibility Experts
64+ industry awards
Trusted by Australia’s most respected organisations
When design is an afterthought, your website works against you.
A poorly designed website erodes trust before a conversation can even start. Slow navigation, unclear structure, and inaccessible design signal to visitors that your organisation hasn’t thought about them.
For organisations in government, healthcare, education, and not-for-profit sectors, the consequences go beyond bounce rates. Users with disabilities are excluded. Internal stakeholders struggle to get buy-in. And a dated or confusing digital presence makes the whole organisation appear less capable than it is.
Good design starts with understanding your users, structuring information around how they think, and building an experience that feels effortless.
Purposeful Design,
Backed by Research and Process.
Research-led, accessible, and built to serve real users from day one.
UX Research & Discovery
We research your users before we design for them. User interviews, journey mapping, and competitor analysis ensure every decision is grounded in evidence, not assumption.
Information Architecture
Clear, logical site structure is the foundation of good UX. We build sitemaps and wireframes that reflect how your users think, so they can find what they need with minimal effort.
UI Design & Visual Language
Our designers create high-fidelity Figma mockups that reflect your brand and communicate the right level of authority. Multiple design directions, refined through structured feedback cycles.
Accessible Design
WCAG 2.2 AA compliance is built into our design process from the start, not retrofitted at the end. Every interface is designed to work for users of all abilities, across all devices.
Prototyping & Usability Testing
Interactive prototypes are tested with real users before development begins. This reduces costly rework downstream and gives stakeholders confidence before a line of code is written.
Responsive Across Every Device
All designs are built mobile-first and tested across desktop, tablet, and mobile. Your website performs consistently regardless of how your audience accesses it.
Book a discovery call with a digital expert
Let’s discuss how we can transform your digital presence and drive meaningful impact.
Transforming the digital presence of a leading cancer research hospital
Peter Mac
Case study
Peter Mac partnered with Butterfly to redevelop its website with a focus on accessibility, clarity, and patient experience. The result: a fully WCAG-compliant platform that simplifies navigation, supports diverse users, and strengthens Peter Mac’s global presence in cancer care.
Years
Industry Awards
Projects
We’ve been designing websites for complex organisations since 2006. From large-scale education institutes and government agencies to not-for-profit organisations and research institutes, our design practice is built around the sectors where getting it wrong has real consequences.
Our Melbourne-based team works with you throughout, not just at the start and end. And because our designers work alongside our developers, there are no handover gaps, no translation issues, and no surprises at launch.
Book a discovery call with a digital expert
Let’s discuss how we can transform your digital presence and drive meaningful impact.
Ready to design a website your users will actually use?
Whether you’re redesigning an existing site or building from scratch, the right starting point is a conversation. Fill the form below and we will back to you in 48 hours
Frequently asked questions about web design
How long does a web design project take?
Most projects run between 8 and 20 weeks depending on scope and stakeholder complexity. A thorough discovery phase upfront reduces costly changes mid-project.
How much does professional web design cost in Australia?
For mid-sized organisations, a professionally scoped web design project typically starts from AUD$20,000 and scales with audience complexity, the number of templates required, and the depth of UX research involved. Read our guide on Australian web development costs for more details.
Do you design for accessibility?
Yes, WCAG 2.2 AA compliance is part of our standard design process, not an optional add-on. Every interface is designed to work for users with visual, cognitive, hearing, and motor impairments.
Can you work within our existing brand identity?
Yes. Most projects involve applying a refined visual language to a new structural foundation. We work within established brand guidelines and extend them where needed.
Do you handle development as well?
Yes. Butterfly manages design and development as an integrated service with one team, one point of accountability, from brief to launch. See our approach to web development and custom platforms.
Which CMS platforms do you design for?
We design for the platform that best suits your organisation, including WordPress, Wagtail, Joomla, and Drupal. Check out our entire open-source web development stack.
Can we provide feedback throughout the process?
Absolutely. Our process includes structured feedback points at wireframes, design concepts, and prototype stages. Weekly WIP meetings keep you informed and involved at every milestone.